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Shop Return Policy

We want you to be completely satisfied with your purchase from our shop. We offer no hassle returns or exchanges. If for any reason you are not satisfied with your purchase, you can return it for a full refund or exchange it for a replacement, as long as it's within 30 days of delivery.

To be eligible for a return or exchange, the item must be in its original condition and unused. Please note that you will be responsible for paying the return shipping costs.

If you need to exchange the item for a different size, color, or style, we will cover the cost of shipping the new item back to you.

To initiate a return or exchange, please contact our customer service team. We will provide you with instructions on how to return or exchange your item.

Once we receive your returned item, we will inspect it to ensure that it meets the criteria for a return or exchange. If it does, we will issue a refund or send out the new item, depending on what you requested. Please note that it may take up to 10 business days for the refund to appear on your account.

If you have any questions or concerns about our return policy, please do not hesitate to contact us. We want to make sure that you are completely satisfied with your shopping experience with us.

Thank you for shopping with us!

Ticket Return Policy

We want to make sure that you're completely satisfied with your ticket purchase from our website. Here's what you need to know about our return policy:

All ticket sales are final. However, we understand that circumstances can change, and we want to be as flexible as possible. That's why we offer the following cancellation policy:

  • Customers may cancel their tickets for full credit towards a future event of their choosing.
  • The credit is given in the form of a promo code and is good for one year after cancellation.
  • Customers may cancel their tickets from their personal dashboard after logging into our site, and can cancel individual tickets or a whole order.
  • Please note that these are refunds for credit, not to the original point of purchase, as sales are final.

We believe that this cancellation policy strikes a fair balance between our commitment to providing great events and our understanding of the unpredictability of life. We hope that it provides you with the peace of mind you need to purchase tickets to our events.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're always happy to help!